take a closer look

Payment Service Provider Panel

The Payment Service Provider Panel (PSP Panel) is utilised for Short-Form RFPs and has been selected based on those service providers that have achieved the short-list in our Long-Form RFP processes and/or have unique attributes that mean their participation will add value to the Short-Form RFP process. All members of the PSP Panel support least-cost routing.

The PSP Panel members are: Commonwealth Bank, Suncorp, Fiserv, Checkout.com, Live eftpos, payFURL, Windcave, DataMesh and Tyro.

Tyro

Tyro is a champion for better business banking. In 2003, Tyro’s founders saw an opportunity to challenge traditional banks with faster, more innovative EFTPOS solutions. Since then, Tyro has taken the same innovative approach to business banking with deposit and loan products designed to help businesses grow and succeed.

Key Strengths
  • Integration with more than 300+ POS and PMS software partners.
  • Customised pricing.
  • Tap & Save to allow Tyro businesses to save money by processing eligible contactless debit transactions through the cheapest network¹.
  • Same day 7 days a week settlement to settle into the Tyro Bank Account², or have settlement funds transferred into any Australian bank account so there is no need to switch banks.
  • Connectivity with WiFi/Ethernet and 3G backup.
  • Dual live data centres.
  • 24/7 Australian-based Customer Support.
  • No lock-in contract, no setup fees and no cancel/break fees.

Important Information

In-Store
Online

Suncorp

Suncorp Bank has a proud history of supporting Australian businesses of all sizes, from family-run operations to large-scale development finance and agricultural enterprises. The bank has been recognised as the Money magazine Bank of the Year and Business Bank of the Year in 2018, 2019, 2020 and 2021.

Key Strengths
  • Simple pricing with one rate for all credit card transactions and a debit card transaction fee.
  • Least-cost routing to reduce merchant fees by routing debit card contactless transactions through the lower-cost network within set transaction limits.
  • Same day settlement seven days a week, when credited to a Suncorp Bank Business Premium Account (for card sales processed prior to 9pm AEST).
  • Business Premium Account with $0 monthly account keeping fees and no electronic, staff assisted and cheque transacting fees.
  • Multi-merchant capability, with up to 11 merchants using the same terminals.
  • Solution for health businesses to process private health fund claims, Medicare claims and credit and debit card transactions through the EFTPOS terminal.
  • Choice of broadband (IP), mobile (GPRS) or mobile (WiFi) terminal connectivity.
  • Dedicated technical support.
In-Store
Online

Fiserv

Fiserv aspires to move money and information in a way that moves the world. As a global leader in payments and financial technology, the company helps clients achieve best-in-class results through a commitment to innovation and excellence in areas including account processing and digital banking solutions; card issuer processing and network services; payments; e-commerce; merchant acquiring and processing; and the Clover® cloud-based point-of-sale and business management platform. Fiserv is a member of the S&P 500® Index, the FORTUNE 500®, and has been recognized as one of FORTUNE World’s Most Admired Companies® for 11 of the past 14 years and named among the World’s Most Innovative Companies by Fast Company for two consecutive years.

Key Strengths
  • Solid track record for innovation both internationally and locally, including being the first acquirer in Australia to support eftpos online.
  • Robust and stable payment processing platform.
  • Comprehensive omni-channel reporting via Business Point – advanced merchant portal.
  • Flexible pricing with no contract minimum terms – blended or interchange plus plus rates.
  • Digital application process for faster merchant on-boarding.
  • Flexible gateway integration options for merchants.
  • Multi-currency acquiring.
  • 24/7 technical support and customer service desk.
In-Store
Online

Smartpay

Smartpay is an NZX/ASX listed EFTPOS provider across Australasia supporting over 30,000 merchants and 37,000 terminals. They have been helping businesses with their EFTPOS and payment solutions for over 20 years, delivering payment products specially built for Small to Medium sized businesses.
Smartpay has EFTPOS solutions across a variety of different industries. Whether its pouring craft beers, styling the perfect hair-do or repairing a car, Smartpay can help.

Key Strengths
  • No-Cost or Low-Cost payment solutions for SME’s:
    • Zero Cost EFTPOS allows merchants who have an average turnover of over $10,000 per month to pay $0 on transaction and terminal fees with no ongoing bill to pay at the end of the month. Merchants can pass on the cost of these solutions via a surcharge payable by the cardholder.
    • Simple Flat Rate ensures each merchant gets a tailored solution to manage their costs – by knowing exactly what their fees will be on a monthly basis.
  • Our solutions support industries such as hospitality, hair, health and beauty, retail, food services and automotive.
  • Features (such as tipping and integration etc) are provided.
  • 24/7 Customer support.
In-Store

Checkout.com

Checkout.com is a global payments solution provider that helps businesses and their communities thrive in the digital economy. They offer innovative solutions that flex to your needs, valuable insights that help you get smart about your payments’ performance, and expertise you can count on as you navigate the complexities of an ever-shifting world. Since 2012, they’ve grown to over 1800 employees in 19 global offices, each one of them passionate about helping thousands of businesses worldwide grow through their next-generation payments platform.

Key Strengths
  • Single platform: gateway, processor, and acquirer in one.
  • One-time integration using one API enabling payments acceptance in 150+ processing currencies, 25+ settlement currencies,and local acquiring capability in 55 countries.
  • Payments built for global businesses and accept payments through any device or channel
  • Prevent fraud, increase conversions
  • Send seamless payouts on a global scale
  • Transparent, granular data around response codes, reporting and reconciliation to increase conversion rates and unlock revenue opportunities.
  • Accurate and flexible reports on payments and data insights to power smart decisions.
  • Local teams that bring regional, international, and regulatory expertise, allowing clients to navigate market complexities.
Online

Live eftpos

Live eftpos is part of Live group and was launched in 2012 focussing on Australian SMEs.

Today, Live group is used by over 8,000 merchants throughout Australia and has accepted over $2 billion worth of transactions.

Key Strengths
  • No lock-in contracts.
  • Simple pricing with no set-up, exit or annual fees.
  • Comprehensive transaction reporting via the Live group portal.
  • Opportunity to earn Qantas Points on customer transactions.
  • Simplified application, onboarding with terminal dispatch within five business days.
  • A dedicated relationship manager for all businesses.
  • Compact, all-in-one, wireless and handheld mobile payment device.