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Payment Service Provider Panel

The Payment Service Provider Panel (PSP Panel) is utilised for Short-Form RFPs and has been selected based on those service providers that have achieved the short-list in our Long-Form RFP processes and/or have unique attributes that mean their participation will add value to the Short-Form RFP process. All members of the PSP Panel have committed to provide pricing proposals to Payments Consulting Network within a two-week timeframe.


Adyen is a tech company and the payments solution behind international companies like Uber, Alibaba, Microsoft, Facebook, eBay, Spotify, and global retailers such as Cotton On Group, SHEIN, H&M, Foot Locker, L’Oréal, and Ralph Lauren. They operate in the U.S., APAC, LATAM, Middle East, and Europe. Adyen believes that optimising the payment cycle would lead to greater benefits for merchants and their customers. To achieve this, they had to start from scratch and build a brand new payments platform, which bypasses legacy systems and helps bring businesses closer to their customers. It is this technology that powers Adyen’s growth, and that of their merchants.

Key Strengths
  • Adyen’s platform connects directly to Visa, Mastercard and popular global and local payment methods your customers know and trust (like WeChat, Alipay, Apple Pay, Google Pay, iDEAL, Boleto), enabling businesses to accept payments across online, in-app, and in store in all markets.
  • The only global solution that provides an end-to-end payment solution for online (web, in-app, recurring payments and Pay by Link) and in-person channels based off a single platform
  • A unified view of payment data enables enhanced features to detect, prevent and respond to fraud; and to increase revenue by minimising the risk of unsuccessful transactions by increasing authorisation rates, reducing involuntary churn and enabling a better customer experience.
  • Marketplace payment solutions include developer-friendly API that can enhance the brand and user experience as well as faster payouts and bank transfers in all preferred currencies.
  • Advanced API technology for physical or virtual card issuance.
  • Optimising cash flow through bridging client’s acquiring and card issuing that allows funds to flow seamlessly from one side of your business to the other, with nothing tied up in transit.
  • Offer all local payment methods so customers can pay the way they want.
  • Fully transparent transaction overview using an “Interchange ++” pricing model.

Transaction Network Services

TNS is a leading global provider of Infrastructure-as-a-Service (IaaS) solutions to the payments, communications and financial markets. Established more than 30 years ago, its extensive portfolio of innovative, value-added services now supports thousands of organizations across more than 60 countries.

Enabling and powering payment strategies for businesses, TNS Payments Market accepts, connects and securely processes transactions for many businesses across the globe. Through its payment acceptance, global connectivity and transaction processing solutions, TNS enables its partners to simplify, secure and manage the most complex aspects of the payment ecosystem and gain strategic advantage from the moment they engage with consumers.

Key Strengths
  • Supports integration to any acquirer, any device, any partner.
  • Connected to over 250 partners in the payment ecosystem globally.
  • Access to 30+ acquirers and accepts all major payment methods.
  • Enables over 33 billion payment transactions annually.
  • Trusted by shopping centres, retailers, parking operators, airports, entertainment and leisure, EV charging, health and education, local government, storage and self-service organisations across the globe.
  • Level 1 PCI-DSS certified service provider.
  • EMV certified payment terminals and P2PE validated solutions.
  • 24/7 local support, backed by global infrastructure.


Tyro is a champion for better business banking. In 2003, Tyro’s founders saw an opportunity to challenge traditional banks with faster, more innovative EFTPOS solutions. Since then, Tyro has taken the same innovative approach to business banking with deposit and loan products designed to help businesses grow and succeed.

Key Strengths
  • Integration with more than 300+ POS and PMS software partners.
  • Customised pricing.
  • Tap & Save to allow Tyro businesses to save money by processing eligible contactless debit transactions through the cheapest network¹.
  • Same day 7 days a week settlement to settle into the Tyro Bank Account², or have settlement funds transferred into any Australian bank account so there is no need to switch banks.
  • Connectivity with WiFi/Ethernet and 3G backup.
  • Dual live data centres.
  • 24/7 Australian-based Customer Support.
  • No lock-in contract, no setup fees and no cancel/break fees.

Important Information



Paydock is an enterprise-grade payments orchestration platform focused on reducing the substantial cost and effort within a merchant’s payments experience. A single-vendor approach to payments is no longer viable. Merchants need to deploy an array of global and local services to maximise both cost savings and payments performance. Paydock makes this simple via one API integration and one dashboard through which merchants can connect and manage unlimited payments providers. Paydock is built to help merchants keep up with the pace of payments innovation by reducing compliance, technical, and administrative costs and at the same time improving the overall payment experience through a set of supportive tooling to remove friction and inefficiency.

Key Strengths
  • Plug-and-play SDK that allows one secure integration for any payment service.
  • Active presence in the USA, UK, Europe and Australia with over 50 global processing partners connected onto its proprietary technology stack plus over 100+ more available with partnered connections, and more being added monthly.
  • Universal token vault that gives control of card tokens back to merchants.
  • Set up routing rules for the most efficient pricing and failover capabilities.
  • Direct-to-scheme and direct-to-acquirer integrations available.
  • Full white label service including Brand, Master Merchant, and Sub-Merchant APIs and Dashboards – Deployed or Managed.
  • Master Merchant Framework allows creation of unlimited Sub-merchant accounts and the ability to monitor transactional activity from a single dashboard and through API.
  • ISO27001, PCI-DSS v 3.2.1 Level 1 & GDPR Compliant.


Suncorp Bank has a proud history of supporting Australian businesses of all sizes, from family-run operations to large-scale development finance and agricultural enterprises. The bank has been recognised as the Money magazine Bank of the Year and Business Bank of the Year in 2018, 2019, 2020 and 2021.

Key Strengths
  • Simple pricing with one rate for all credit card transactions and a debit card transaction fee.
  • Least-cost routing to reduce merchant fees by routing debit card contactless transactions through the lower-cost network within set transaction limits.
  • Same day settlement seven days a week, when credited to a Suncorp Bank Business Premium Account (for card sales processed prior to 9pm AEST).
  • Business Premium Account with $0 monthly account keeping fees and no electronic, staff assisted and cheque transacting fees.
  • Multi-merchant capability, with up to 11 merchants using the same terminals.
  • Solution for health businesses to process private health fund claims, Medicare claims and credit and debit card transactions through the EFTPOS terminal.
  • Choice of broadband (IP), mobile (GPRS) or mobile (WiFi) terminal connectivity.
  • Dedicated technical support.